Frequently Asked Questions
Everything you need to know about your natural skincare journey.
Are your products truly 100% natural?
Yes, we formulate our products using only real, recognizable ingredients sourced from nature, including organic fats, therapeutic-grade essential oils, and wildcrafted botanicals.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Please allow 1-2 business days for our team to hand-craft and pack your order.
What is your return policy?
We want you to love your ritual. If you are not satisfied with a product, you can return it within 30 days of purchase for a refund or store credit, minus shipping costs.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to more countries in the near future.
Are your products safe for pregnancy and breastfeeding?
Most of our products are safe for use during pregnancy, but because they contain essential oils, we always recommend consulting with your healthcare provider before starting a new routine.
How should I store my skincare products?
Since our products do not contain synthetic preservatives, we recommend storing them in a cool, dry place away from direct sunlight to maintain their potency and freshness.